Frequently Asked Questions

Everything you need to know about shopping at HiBoost Official

What is the typical shipping timeframe for my order?

We process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

What is your return and refund policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.

Do HiBoost products come with a warranty?

Yes, all our signal boosters and accessories come with a standard 3-year manufacturer warranty covering defects in materials and workmanship.

How do I track my order status?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and secure checkout options like Apple Pay and Google Pay.

Do I need professional installation for your products?

Most HiBoost kits are designed for DIY installation and include a comprehensive manual. However, we do offer access to a network of certified professional installers if you prefer assistance.