Returns & Exchanges

At HiBoost Official, we are committed to your satisfaction and offer a 30-day money-back guarantee on all signal booster kits. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of the delivery date.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely pack the device and all original accessories, manuals, and packaging into a shipping box to ensure safe transit.

• 3.
  Ship the Product

  Clearly mark the RMA number on the outside of the package and ship it back to our designated service center using a trackable carrier.

• 4.
  Refund Processing

  Once our technicians inspect the returned unit, we will issue a full refund to your original payment method within 5-7 business days.